how to print 3x5 cards on a hp envy 5661

#How to print 3x5 cards on a hp envy 5661 driver#
#How to print 3x5 cards on a hp envy 5661 full#
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Wireless direct may require driver or apps be installed and connected on wireless-enabled mobile device or PC. Wireless operations are compatible with 2.4 GHz routers only excludes wireless direct. Have a good day, and have fun at your Bat Mitzvah.Wireless performance is dependent upon physical environment and distance from the access point. Well great! Thank you so much for your kind words. You know, a lot was resting on his shoulders and he didn’t even know it. Everything was kind of centered around the colors that I had picked out, the card I had picked out, everything, and it was just going down the toilet and he resurrected it all. It was like, “There goes my whole idea of my daughter’s Bat Mitzvah. Going from such extreme frustration… I was really upset. Anybody who asks me anything about printing cards, your company will be recommended, period, hands down. He can just walk anyone through anything. He’s very patient, like you said, and very computer savvy. That’s really what we aim to do, help people print at home and Josh is excellent. Yes, yes! Oh, like I say, it was a godsend. Now you can print anything, right? (laughter) Because I had just ordered the samples cards from you to make sure my printer could do it.

#How to print 3x5 cards on a hp envy 5661 full#

So now all I have to do is order the full complement of cards and they’ll be printed. I did a sample right when he was on the phone with me. Well good! I’m glad you were able to get your cards printed. And he didn’t make me feel frustrated like HP, feeling like I’m going to go through the roof. It was awesome that he did that immediately, and I’m not a computer person! He was so patient and he was like, Okay, well let’s try this. He had it all figured out and HP couldn’t do the same thing.

And he had me walking through it, figuring out how my printer could accept the invitation. I’m a 50 year old woman and I’m not that computer literate. I swear to you, within 5 to 10 minutes, he had me walking through my program… I am not that computer literate. I called and got Linda on the phone and she said, Well let me have you talk with Josh. Is there something else I can do? Can you recommend a printer I could buy? One last thing I thought I could do was just contact your company and say So you can tell I was getting a little frustrated. So I’ve been spending most of the morning working on this and it’s 2 o’clock in the afternoon now. And I have to tell you, my daughter’s Bat Mitzvah is basically 3 months away and today is the day I was going to be working on her invitations. What type of HP printer can you tell me to get?Īnother 46 minutes down the drain where they just couldn’t help me at all. Okay, I’ll go buy a brand new HP printer. It would only take a legal or letter sized piece of paper. Both of them told me that #1, my year old printer would not accept an odd-shaped piece of paper. Then I called them back and spent another 46 minutes, and I refused to be put on hold again and I went through 2 tech support people. How could they help me set up the printer so the printer would accept it? I literally spent 53 minutes on the phone with them on hold, waiting for them to figure it out. So I contacted HP trying to get some technical support from them because I thought it was a printer error. I started working on it today trying to get it so I could print it out and was having nothing but problems trying to get it to print out on my printer. I called and ordered a sample of the Pochette Invitation Kit that you have which is the 6 1/4 x 6 1/4 square invitation. So Josh tells me you had a good customer service experience you wanted to talk about? LCI Paper Podcast #38 – Printing Odd Size Cards in an HP Printer

#How to print 3x5 cards on a hp envy 5661 download#

We’ll let Mary tell you about her experience in her own words.Ĭlick the following link to listen, or right click and “save as” to download and listen at another time: LCI Paper’s Josh Birch was able to walk her through the process over the telephone and the card printed perfectly, giving Mary the confidence that she could now place her full order and print her daughter’s Bat Mitzvah invitations with her HP printer. The user simply needs to enter a custom document size within the print driver.īut Mary’s story ends well. HP printers can indeed accept non-standard paper sizes. Maybe something was lost in translation, because we know, that simply isn’t true. We were surprised to hear that they told Mary that not only would this printer not accept a 6 1/4 x 6 1/4 square card, but no HP printer can print non-standard card sizes. She wanted to make sure she could print her daughter’s Bat Mitzvah cards from home.Īs she was printing the card sample on her HP All-in-One printer model C309, she ran into trouble and called HP’s tech support. Mary in New York state ordered a card sample so she could test it in her printer.